Introduction

Welcome to Top Drwr, Inc.'s Privacy Policy. This policy outlines how we collect, use, disclose, and protect your personal information when you use our website or services. By accessing or using our website or services, you agree to the terms outlined in this policy.

Information We Collect

- Personal Information: Name, email address, phone number, billing address, shipping address, payment information. - Usage Information: IP address, browser type, device type, pages visited, time spent on pages.

How We Use Your Information

- Process orders and payments.

- Provide customer support.

- Personalize user experience.

- Improve our website and services.

- Communicate updates and promotions.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. Your information is shared only with trusted service providers for order fulfillment and marketing purposes.

Data Security

We implement security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We strive to maintain industry standards to safeguard your data.

Policy Changes

We reserve the right to update our Privacy Policy. Any changes will be posted on this page with an updated effective date.

Return Policy

Returns

We accept returns within 30 days of purchase. To be eligible for a return, your item must be unused and in the same condition as received. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email address] with details and pictures of the issue.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Shipping Details

Shipping Policy

We offer standard and expedited shipping options for domestic and international orders. Shipping rates and delivery times vary based on location and selected shipping method.

Order Processing

Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order is shipped.

International Shipping

Please note that international orders may be subject to customs duties and taxes imposed by the destination country. Customers are responsible for these fees.

Shipping Delays

We strive to deliver orders promptly, but shipping delays may occur due to unforeseen circumstances such as weather conditions or carrier issues. We appreciate your patience during such instances.

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